FAQ
Questions worth asking before you book
Straight answers on how this works, what it takes from you, and what happens to your data. If yours isn’t here, ask us directly.
Which practices is this for?
Local wellness practices with a calendar to fill: massage therapists, med spas, chiropractors, salons and clinics like them. The common thread is a business where every booked appointment is real revenue and every missed inquiry is a real loss. If you take appointments and you have a list of past clients, the same gaps apply to you.
Do I need to be technical?
No. We handle the setup end to end, and everything works with the tools you already use: your calendar, your phone number, your booking software. There’s nothing to install and nothing new to learn. You keep running your practice; the systems run quietly in the background.
What if I already have a booking system?
Good, keep it. We work alongside your booking system rather than replacing it. Most practices don’t have a booking problem, they have a gap before the booking: the call nobody answered at 2pm, the inquiry nobody followed up on, the client who quietly stopped coming. That’s the part we close.
How fast will I see results?
It depends on which gap we close first. Reactivation and missed-call recovery work off people who already know you. They’re in your list, or they already called you, so those tend to produce the first booked appointments early. Ad-driven growth takes longer, because it needs a few cycles to tune what’s actually working. On the call we’ll be straight with you about what’s realistic for your practice.
Is my client data safe?
Your client data stays yours. We use it for one thing only: running the systems we build for you. It’s never sold, never shared, and never fed into anyone else’s marketing. If you ever decide to leave, your data and your client list leave with you. You own the list, we just work with it.
What does it cost?
It depends on your practice: its size, and which gaps actually need closing. A solo therapist who needs missed calls recovered is a different job from a multi-room clinic running ads. That’s exactly what the call is for: we find where your revenue is leaking, then tell you what closing it takes.
Am I locked into a contract?
No long-term lock-in. We earn the relationship month to month. If we’re not recovering revenue for you, you shouldn’t be paying us. Scope depends on what we’re building, so we’ll walk through the exact terms on the call. You’ll know precisely what you’re agreeing to before you agree to anything.
Still have a question? Send it over or email us at max@solscaleagency.com. We answer plainly.
Find out what your practice is leaving on the table.
A quick 15-minute call, no pressure. We’ll show you exactly where you’re losing revenue.